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Account Director — Agent Success & Support
Job in
Dudley, Worcester County, Massachusetts, 01571, USA
Listed on 2026-06-22
Listing for:
Nichols College
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Nichols College is seeking an Account Director to deliver exceptional customer support to agents. In this role, you will serve as the liaison between agents and carriers, proactively resolving issues and enhancing agent satisfaction.
The ideal candidate will possess strong problem-solving, customer service, and interpersonal skills, with a proven ability to manage multiple tasks effectively while maintaining a high level of professionalism.
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