AI-Driven Customer Success Associate — Hybrid NYC
Job in
Dudley, Worcester County, Massachusetts, 01571, USA
Listed on 2026-06-28
Listing for:
Nichols College
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Thread Magic Inc. is seeking a Customer Success Associate to join their team. This early-career role focuses on managing partner relationships, guiding technical setups, and ensuring customer satisfaction. You will work closely with small to mid-sized Managed Service Providers, ensuring they successfully adopt the Thread platform.
The ideal candidate has a Bachelor’s degree and is comfortable at the intersection of technology, AI, and customer support. This hybrid role is based in New York City and requires in-office work 3-4 days per week.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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