Creator Community Manager

and the job listing Expires on August 22, 2026

You would be the primary point person for part of our creator community and the owner of the systems that keep creator communication, tracking, and sourcing running smoothly. This role is both community-facing and operations-focused.

• Serve as the main contact for all creator questions and support
• Manage day-to-day communication and announcements
• Build strong relationships with creators and maintain a positive community experience

• Build and maintain our creator CRM (contact info, socials, niches, program history, eligibility)
• Keep creator data accurate and up to date
• Tag and organize creators so they can be quickly sourced for new initiatives

• Communicate internal changes, program updates, and timeline shifts to creators
• Ensure creators always have clear expectations and next steps
• Gather creator feedback and share insights with the internal team
• Handle questions related to deliverables, timelines, and logistics
• Resolve most issues independently and
  ** escalate only when necessary**
• Help improve FAQs and onboarding documentation over time

• Pull shortlists of creators for pilots, tests, and new programs
• Reach out to eligible creators and track interest/availability
• Coordinate handoff to account team

• Creators feel supported and informed
• CEO is not handling creator questions
• Creator data is reliable and easy to source from
• New programs can be staffed quickly using our existing community