Assistant Director of Financial Aid

Job Details

Location:

Nichols College – Dudley, MA 01571 / Salary: $43,000.00 – $53,000.00

Assist the Office of Financial Aid in the administration of all Federal, State and Institutional Financial Aid. This is a 12-month full-time position with benefits.

• Bachelor’s degree and a minimum of two years’ experience in financial aid.
• Experience working in higher education.
• Superb organizational skills and attention to detail.
• Must be willing to work in a fast‑paced, high‑volume environment.
• Must be capable of working independently as well as working in conjunction with others (including staff from Student Accounts and Admissions) to foster a team‑oriented environment.
• Initiative, problem solving capabilities, and persistence required.
• College and Microsoft Office experience preferred.
• The ideal candidate will be motivated and enthusiastic to learn and grow in this role and willing to gradually take on more responsibility.

• Manage a caseload of undergraduate day students, including all undergraduate online and graduate students with respect to preparing awards, adjustments, need analysis, verification and counseling students and parents, if applicable.
• Manage and reconcile the Massachusetts state grant programs.
• Perform exit interviews and perform analysis on average debt of graduating students.
• Certify and process all alternative student loans.
• Process all internal employee benefit programs.
• Aid the Chief Financial Officer in identifying students not meeting satisfactory academic progress, perform satisfactory academic progress review for financial aid recipients and coordinate and conduct financial aid appeals meetings.
• Participate in open houses and accept student day events, which typically includes two to three weekend days a year.
• Disburse financial aid as required for our undergraduate online and graduate students.
• Any other duties as deemed appropriate by the Chief Financial Aid Office.

• Light to moderate lifting of files, supplies, boxes of literature and office materials.
• Able to use office and telecommunications equipment.
• Walking is required, traveling may be expected at times.
• Ability to communicate in writing and orally.