Support Coordinator | Freshman Cohort

and the job listing Expires on June 27, 2026

The Support Coordinator for the Freshman Cohort serves as the primary case manager for first-year students in the Charleston LIFE™ program. Responsibilities include teaching transition and life skills, coordinating student services and supports, monitoring student progress, and supporting Charleston LIFE™ initiatives.

A master’s degree in special education, occupational therapy, or a related field is required, along with at least two years of experience working with students with mild intellectual and/or developmental disabilities. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

• Ability to develop individualized academic modifications and accommodations for students.
• Excellent student service, interpersonal, and problem-solving skills.
• Strong oral and written communication skills, including accurate documentation and protection of sensitive information.
• Ability to effectively train and support others.
• Experience working with diverse populations.
• Knowledge of FERPA compliance and commitment to maintaining confidentiality standards.
• Proficiency with computers, educational technology, and standard office software.
• Ability to independently manage a caseload while working collaboratively within a team environment.
• Ability to adapt to changing program needs, manage daily operations, and respond appropriately to student crises.
• Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines.
• Self-starter who can learn quickly and thrive in a fast-paced environment.

This is a full-time position. The Support Coordinator will participate in an on-call rotation approximately one week every 6-8 weeks and must communicate with students during College emergency situations and evacuations, including hurricanes.

Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

• Employee Tuition Assistance Program (ETAP)

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu

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Serves as a case manager for students in the program during the first year, including but not limited to teaching; transition, life skills, and social skills instruction; community-based instruction; and service coordination.

Prepares for and instructs a Charleston LIFE™ support session each semester:
Transition to College and Academic and Professional Writing. Facilitates three weekly planning forums (or more based on the number of learning communities) for small group instruction addressing issues related to transition, goal setting, academics, independent living, career development, and socialization. Provides individualized support for students through weekly meetings to discuss goals, progress, and any unresolved issues/concerns. Determines and develops the students’ individualized modifications and accommodations needed for academic success and works with students who may need accommodations that are not available through the College’s Center for Disability Services.

Communicates with Charleston LIFE™ staff, tutors, and professors, and mentors regarding students’ progress and challenges in both academic and social settings while honoring the student’s FERPA rights. Meets with students to develop their person-centered plans. Collaborates with and advises the career coordinator on appropriate internship placements for each student. Works with other departments (e.g., Orientation, Campus Housing, Residence Life, CSL, Library) as needed for student support.

Supports students’ social development and integration in inclusive activities on and off-campus.

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