Hospitality Outreach Worker

and the job listing Expires on March 1, 2026

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

• Flexible Work Schedules
• Professional Development
• Competitive Pay and Work Life Benefits
• Professional Supervision and Coaching
• Recognition and Appreciation Programs
• Opportunities for Growth and Promotion

The Hospitality Center Outreach Worker will Engage and support individuals and families through proactive community outreach. Assess immediate needs, connect individuals to shelter, housing resources, benefits, and supportive services including housing, treatment, and community-based supports. They will conduct street, shelter, and community-based outreach to identify and engage individuals and families in need of community support. Assess clients’ needs related to housing, safety, income, employment, food, clothing, and physical, substance or mental health concerns.

They will gather and evaluate relevant medical, psychological, and social information to inform service planning and referrals. Provide supportive counseling, crisis intervention, and case management to address needs and barriers. As well as, assist clients in developing and pursuing individualized plans to improve overall well-being and connect clients to community resources, benefits shelters, housing programs, and other service providers; maintain collaborative relationships with partner agencies.

The Outreach Worker will complete required documentation, outreach logs, progress notes, and reports in accordance with agency and funding requirements. Maintain regular communication with supervisors and funding sources and promptly report safety concerns or critical incidents. Adhere to Catholic Charities policies, procedures, and all applicable funding guidelines. And perform other duties related to outreach, homelessness response, and community needs as assigned

This Position is Full Time at 35 Hours Per week. Pay For This Position is $21.00 Per Hour