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Director of Hospitality

Job in Dudley, Worcester County, Massachusetts, 01571, USA
Listing for: Nichols College
Full Time position
Listed on 2026-07-25
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

and the job listing Expires on August 21, 2026

Full-Time Job Hospitality, Events & Tourism

Location: Larrikin Bourbon Company – Lawrenceburg, KY

Position Type: Full-Time, Salary Position

Compensation:

  • Salary based on experience
  • Eligible for annual performance bonus
  • Eligible to join company health insurance program at Open Season
  • Two (2) weeks paid vacation annually
  • Paid sick leave
Position Overview

Larrikin Bourbon Company is seeking a Director of Hospitality & Brand Experience to lead our guest-facing operations and experiences. This position reports directly to the President and Managing Director. The ideal candidate is an energetic leader with a heart for hospitality who thrives working as part of a high-functioning team. This person has a growth mindset and is keen to take initiative, identify opportunities for improvement, and prioritize the well-being of the Larrikin team to ensure the cheeky Larrikin vibe stays strong, day in and out.

Why

Larrikin

We are a small team with big ambitions. This role offers the opportunity to make an immediate impact, shape the guest experience, build a strong team culture, and help drive the next stage of growth for Larrikin Bourbon Company and Koala Bare Gin.

Position Focus Hospitality & Operations
  • Hands on lead in tasting room and retail operations.
  • Oversee staffing, scheduling, training, and performance management.
  • Establish and maintain exceptional hospitality standards.
  • Ensure smooth daily operations that keep the Larrikin vibe across the guest environment.
  • Manage inventory, merchandise presentation, and operational procedures.
  • Maintain compliance with company policies and applicable regulations.
  • Recruit, develop, and retain a high-performing hospitality team.
  • Foster a positive, accountable, and engaging workplace culture.
  • Lead by example and provide hands-on support when needed.
Guest Experience & Brand
  • Serve as a steward of the Larrikin brand and guest experience.
  • Work closely with Brand Managers to ensure consistency in how each brand story is projected and told across marketing platforms and in the tasting room.
  • Create memorable experiences that drive repeat visitation and word-of-mouth referrals.
  • Ensure every guest interaction reflects the personality, values, and energy of the brand.
  • Identify opportunities to increase visitation, customer engagement, and brand awareness.
Business Growth & Strategic Leadership
  • Drive revenue through exceptional hospitality, team performance, events, partnerships, and community engagement.
  • Develop and execute strategies to increase visitation, onsite sales, and overall hospitality revenue.
  • Drive visitation and revenue through tour operators, strategic partnerships, and local tourism relationships.
  • Identify opportunities to improve operational efficiency, guest experience, and profitability.
  • Monitor performance metrics and implement improvements to enhance results.
  • Collaborate with ownership on long-term growth initiatives, market opportunities, and hospitality strategy.
  • Help shape the future direction of the hospitality business as Larrikin Bourbon Co. and Koala Bare continue to grow.
Qualifications
  • Leadership experience in hospitality, retail, tourism, food and beverage, or customer-facing operations.
  • Proven ability to lead teams and manage day-to-day operations.
  • Strong communication, organizational, and problem-solving skills.
  • Customer-focused mindset with a passion for hospitality and service.
  • Self-starter who thrives in a fast-paced, entrepreneurial environment.
  • Ability to balance strategic thinking with hands-on execution.
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