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Wage and Hour Investigator (Bilingual English​/Spanish

Job in Dudley, Worcester County, Massachusetts, 01571, USA
Listing for: Nichols College
Full Time position
Listed on 2026-08-06
Job specializations:
  • HR/Recruitment
Salary/Wage Range or Industry Benchmark: 43106 - 56039 USD Yearly USD 43106.00 56039.00 YEAR
Job Description & How to Apply Below
Position: Wage and Hour Investigator (Bilingual English/Spanish)

Wage and Hour Investigator (Bilingual English/Spanish)

Recruitment began on August 3, 2026

and the job listing Expires on September 3, 2026

Salary $43,106 – $56,039 per year based on location

This position is located in the Department of Labor (DOL), Wage and Hour Division (WHD). The position is responsible for conducting investigations of employers across all industries within the geographical boundaries of the assigned District Office’s jurisdiction to ensure compliance with all of the laws that WHD is responsible for enforcing.

This is a developmental position with a full promotion level of GS-12. As a Wage and Hour Investigator at the grades GS-7 through the GS-11, you will receive on-the-job and other formal training related to the provisions of the laws enforced by the agency. You will develop human relations skills, investigation, and negotiation techniques. Under close observation/direction and with specific instructions, you will perform the following duties (which is not an all-inclusive list) and as you progress, the assignments will become more difficult and complex in preparation for the next grade level until you reach the GS-12 grade level.

As a Wage and Hour Investigator (Bilingual – Spanish/English), duties will consist of, but not limited to the following:

  • Gathers and analyzes facts obtained to determine status of compliance.
  • Prepares case investigation files for submission to higher level staff.
  • Conducts complete investigations involving familiar issues and situations to resolve a wide variety of minimum wage, overtime, child labor, coverage, exemption, employment eligibility and other compliance issues in agriculture, commercial, industrial, and other business establishments, public institutions, and domestic service in households.
  • Provides routine information about services to customers.
  • Resolves simple problems, questions or complaints.
  • Conducts interviews.
  • Effectively handles situations involving tension or discomfort with people who are demonstrating hostility or distress.
  • Obtains compliance and correction of minor violations and negotiate for payment of back wages within prescribed monetary limitations.
  • Produces spreadsheets, graphs, memorandum, and other documents for the purpose of communicating information.
  • Prepares forms and narrative reports for submission to higher level staff.
  • Composes clear and concise documents involving simple or routine investigations and complaints.

Conditions of employment

  • Must be a U.S. Citizen.
  • Must be at least 16 years old.
  • Requires a probationary period if the requirement has not been met.
  • Candidate required to obtain the necessary security/investigation level.
  • Fluency in both Spanish and English is required.

Qualifications

To qualify for GS-07, applicants must possess the experience and/or education as described below:

Specialized

Experience:

Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level, in the Federal Service, which includes meeting at least TWO (2) of the following THREE (3) specialized criteria requirements:

  • General knowledge of Federal wage and hour labor laws, industrial occupations, wage scales, employment practices, or salary and wage administration practices.
  • Skill in analyzing written/verbal information and numerical data and making decisions on issues based on interviews, records review, reconstruction of missing or fraudulent records and applying legal or regulatory provisions, precedents, and principles to specific investigative matters.
  • Skill in personal contacts requiring the ability to explain requirements or rights and obtain information and cooperation from people with diverse backgrounds and levels of understanding, reconcile conflicting interests, and persuade others to comply voluntarily with requirements.

-OR-

Graduate

Education:

One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: industrial relations, personnel administration, business administration, labor economics, law, or other fields related to the position.

-OR-

Superior Academic Achievement (SAA): Successful completion of all…

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