Lead Addiction Recovery Case Manager II

Expires on June 29, 2026

Job Title:

Lead Addiction Recovery Case Manager II

Employment Status:
Non-Exempt

Reports to:

Program Manager

Full or Part-time:
Full Time

Team:
Center for Women and Children

Responsible for providing a continuum of care for guests of Wheeler Mission through case management, including comprehensive assessment, individualized goal planning, and coordination of services to support guest stability and recovery. Works closely with guests in addiction recovery programming who may also experience homelessness, mental health concerns, trauma histories, and other barriers to long‑term stability. Key duties include case management, crisis intervention, recovery support, mentoring, discipleship, counseling, relapse prevention support, advocacy, care coordination, and facilitating groups when needed.

• Assessment and identification of each guest’s resources, talents, skills, and interests.
• Develop a care plan with written goals and methods to help the guest achieve those goals.
• Monitor the effectiveness, appropriateness, and efficiency of the plan, modifying as needed.
• Advise guests on best practices for success and achievable goals.
• Identify resources and needs, lead crisis intervention, provide information, and referrals.
• Monitor guest progress and engagement in recovery programming.
• Support accountability and program expectations within a residential recovery environment.
• Facilitate small groups, recovery‑focused discussions, and life skills programming.
• Assist guests in finding a foundation in Christ and supporting long‑term recovery growth.

• Work collaboratively with other program staff members.
• Collaborate with other agencies to coordinate services designed to create a network.
• Advocate for guests when necessary.

• Record keeping for guests, maintaining appropriate documentation of guest sessions for agency referral and follow‑up. Enter information in the database that documents progress.
• Legal responsibilities include taking appropriate action according to the established protocol of the organization, maintaining guest confidentiality in all areas following biblical definitions of ethical conduct and behavior, and ensuring adherence to all facility policies.
• Participate in multidisciplinary guest case conferences that share information beneficial to the guest.
• Self‑care includes taking time to prepare for each day with study and prayer, serving in unity with other staff members, and practicing healthy work/life balance, which includes participating in a faith community.

• Lead primary program elements.
• Take the lead in resource development with outside agencies and resources.
• Attend court hearings.
• Lead in gathering/maintaining program stats/outcomes.

The Case Manager may be responsible for providing task supervision of program assistants, interns, and volunteers.

• Organizational Agility
• Guest/Customer Focus
• Relates Well to Others
• Compassion
• Networking

Education/

Experience:

• 2 years of social service/ministry experience, specifically counseling, mentoring, case management, or recovery support.
• At least 1 year of experience working specifically in addiction recovery or with individuals experiencing substance use disorders.
• Experience working with individuals experiencing mental health concerns, trauma, domestic violence, homelessness, or other barriers to stability and recovery preferred.
• Bachelor’s degree in social work, counseling, psychology, human services, ministry, behavioral health, or related field required. Master’s degree preferred.

Required Knowledge Areas for Success:

• Knowledgeable about community housing, recovery, behavioral health, and employment resources and able to help guests connect to appropriate services.
• Demonstrated ability to assist guests in obtaining appropriate documentation, utilize community resources, and support employment and housing stability.
• Best practices in case management, addiction recovery support, and faith‑based concepts to serve guests with excellence.
• Trauma‑Informed…