Case Manager – Transitional Program​/Maternity Group Home

Case Manager – Transitional Living Program/Maternity Group Home

and the job listing Expires on September 11, 2026

Synergy Services employs compassionate individuals committed to strengthening people, families, and our community through prevention, crisis care, shelter, counseling, advocacy, and education.

Synergy Services employs compassionate, caring individuals who want to help in our mission to strengthen individuals, families and our community through violence prevention, crisis intervention, shelter, counseling, advocacy and education.

Position: Case Manager

Program: Transitional Living Program/Maternity Group Home

Status: Full-Time, Hourly position.

Description:

Transitional Living Program/Maternity Group Home (TLP/MGH) helps young people through a wide range of programs and services that help build resiliency and provide the necessary tools to help youth heal and grow into healthy, productive adults. Competitive pay offered including increased shift differentials.

include the following.

Acts as a liaison between clients and external agencies and other internal Synergy resources. (i.e. medical services, school, external social workers, etc.) Assists clients with telephone calls and transportation to resources as requested and/or needed. Completes correspondence and as required.

Assists clients, as needed for program, in locating assistance for education, medical services, employment search and seeking affordable daycare. Assists clients with clothing needs for themselves and family members as needed. Provide parent education as appropriate.

As program requires, meets weekly with clients to set goals and monitor client’s progress.

Works to arrange transportation with program to necessary appointments, or provides transportation if necessary.

Facilitates educational groups for clients as required by program.

Assists clients in crisis.

Consults about client behaviors and activities. Intervenes and provides assistance as needed.

Maintains med tech and safe crisis management and CPR certifications as required for on-call rotation.

Completes client assessments and other paperwork as needed. Completes discharge summaries as required. Maintains accurate documentation of client record and maintains files in accordance with Synergy standards. Completes documentation both accurately and professionally in providing necessary information about a client’s stay. Communicates via com log, etc. to ensure advocates have necessary information to meet clients’ needs.

Maintains communication with other staff members – both oral and written.

Attends community/agency case manager meetings as required and relays relevant information to staff.

Attends staff meetings and weekly case review.

Attends internal and external trainings and in-services as budget and time allow.

Acts as the on-call supervisor and makes appropriate decisions as required/needed when serving in the on-call rotation as required.

Participation in Performance and Quality Improvement activity is required by each employee.

Performs other duties as assigned.

Supervises case management interns, if qualified and approved by Clinical Director.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree in Social Work, Psychology, Counseling or related field from an accredited college or university.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,…