Service Coordinator

MAXAIR Mechanical, established in 1988, focuses on delivering top-quality service with a people‑first approach. Specializing in the design, installation, and maintenance of commercial and industrial HVAC systems, plumbing, and controls, the company serves a variety of industries, including data centers, healthcare, manufacturing, and office buildings within Metro Atlanta and surrounding areas.

This is a full‑time, on‑site Service Coordinator role located in Duluth, GA. Responsibilities include coordinating service calls, creating and scheduling daily operations, and communicating effectively with internal teams, technicians, and customers. Additionally, the Service Coordinator ensures efficient handling of service requests, tracks performance metrics, and maintains accurate documentation to facilitate smooth daily operations.

• Strong skills in Service Coordination and Operations Management, ensuring efficient workflow and processes.
• Excellent Communication and Interpersonal Skills for effective interaction with team members, customers, and other stakeholders.
• Proficiency in Customer Service, dedicated to providing exceptional client support and fostering positive relationships.
• Organizational and problem‑solving abilities to manage multiple tasks and address operational challenges effectively.
• Proficiency in using office and service management software is preferred.
• Previous experience in the HVAC or service industry is an advantage.