Onsite Administrative Support

The Administrative Support provides general office support with a variety of clerical activities and related tasks. They will be responsible for answering incoming calls, directing calls to appropriate associates, verifies outgoing mail, flow of correspondence, as well as additional clerical duties.

• Responsible for welcoming visitors by greeting them, in person or on the telephone
• Answer multi-line phone system and directs caller to appropriate associate
• Provide callers with requested company information and directions
• Maintain security by following procedures, monitoring logbook and issuing visitor badges
• Prepare company documents using Word, Excel and Outlook
• Receives sorts and forwards outgoing mail, responsible for printing and mailing a variety of information including receipts for patients
• Orders and sends itemized bills
• Retrieve and send faxes
• Adhere to the production standards set for the department and client
• Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
• Other duties as assigned by manager

• High School Diploma or equivalent
• Minimum or 1-2 years’ experience working in a receptionist or similar role preferred
• Must have prior experience working a multi-line phone

• Intermediate to advanced knowledge of Microsoft programs including Word, Excel, and Outlook
• Must be able to work in a fast-paced environment
• Good organizational, time management and communication skills while focusing on customer service
• Ability to work as a team player and use good judgement in prioritizing and completing tasks; strong interpersonal and analytical skills
• Knowledge of the healthcare industry and HIPPA a plus, must be able to successfully pass training for FDCPA
• Must be willing to type at least 25 wpm

While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel or crouch or crawl; see, talk and hear.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent/employee works in a temperature-controlled office environment. Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone;

types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.