Administrative Assistant, Sales Support; Bilingual in Chinese

The Administrative Assistant, Sales Support provides administrative, operational, and customer service support to the assigned regional office. Responsibilities include coordinating seminars and events, maintaining office organization, handling incoming communications, and assisting with various administrative functions. The ideal candidate is organized, service-oriented, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

• Greet visitors, clients, and agents in a professional and friendly manner and direct them to the appropriate staff members.
• Answer and route incoming phone calls, take messages, and respond to general inquiries.
• Maintain a professional and organized office environment, including reception, conference rooms, and common areas.
• Assist with ordering and maintaining office supplies and materials.
• Provide general administrative support to regional leadership and office staff.
• Provide administrative support to affiliated agents and assist with day-to-day operational requests.
• Follow up with agents and clients regarding outstanding requirements and documentation.
• Coordinate regional seminars, workshops, training sessions, and company events.
• Assist with event registration, venue preparation, materials coordination, supply ordering, and attendee communications.
• Support virtual and in-person training sessions, including training video replays and meeting logistics, etc.
• Perform other duties and special projects as assigned.

• Minimum one (1) year of administrative, customer service, office support, or related experience.
• Experience supporting sales teams, financial services, insurance, or professional services environments is preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• P roficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and comfortable learning new systems and technology platforms.
• Ability to maintain confidentiality and exercise sound judgment.
• Bilingual in English and Mandarin.
• A bility to work occasional evenings or weekends to support seminars, training events, and regional activities.

• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional development and growth opportunities.
• Pay starts at $18 -$25/hour based on experience.