Ford Recall Technician

Description of the role

The Recall Technician at Gwinnett Place Ford is responsible for providing high-quality automotive service in a fast-paced environment. This role requires technical proficiency and the ability to work independently and efficiently to meet customer demands.

• Perform Ford issued recalls to manufacture specifications
• Perform routine automotive maintenance tasks including oil changes, tire rotations, and filter replacements
• Repair vehicle issues accurately and promptly
• Ensure customer vehicles are serviced and repaired to the highest standards
• Communicate effectively with customers regarding service recommendations and vehicle updates
• Maintain a clean and organized work environment
• Provide Video Multi-Point inspections to all customers

• Previous experience as an automotive lube technician preferred
• Previous Ford Service and Recall Certification Preferred
• Previous experience as a mobile service technician preferred but not required
• Strong technical knowledge and proficiency in automotive repairs and maintenance
• Ability to work in a fast-paced environment and meet deadlines
• Motivated self-starter with the ability to work independently
• Strong attention to detail and problem-solving skills
• Excellent communication and customer service skills
• Valid driver's license and clean driving record
• Ability to pass a pre-employment drug screen and background check

• Competitive compensation: $20.00-$30.00 per flat rate hour
• Opportunities for professional development and advancement
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays

Gwinnett Place Ford is a leading automotive dealership located in Duluth, Georgia. As an established, reputable company in the automotive industry, we are committed to providing exceptional customer service and high-quality vehicles. We value teamwork, professionalism, and a positive work environment. Join our team and be part of a successful and growing organization.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.