Administrator - TPL Sales & Operations Team

Glovis America - 3235 Satellite Blvd, 3235 Satellite Blvd, Duluth, Georgia, United States of America

Posted Tuesday, June 16, 2026 at 10:00 AM

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America strives to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customer's needs using the latest information systems and advanced technologies.

The TPL Sales and Operations Team Administrator is responsible for leading the Sales Operations function within the TPL (Third-Party Logistics) business unit. This role ensures alignment between Sales, Operations, Finance, and Corporate teams to drive revenue growth, margin control, and operational stability. The Supervisor oversees contract management, pricing control, settlement governance, and KPI performance while supporting strategic key accounts.

• Sales & Revenue Governance
  • Support Sales team in RFQ/RFP response, pricing validation, and margin structure review
  • Validate AR/AP structure, GP% targets, and cost assumptions before submission
  • Monitor monthly revenue, cost, and gross profit performance by account
  • Identify risk accounts and propose corrective action plans
• Contract & Compliance Management
  • Review customer contracts, simplified contracts, and internal approval processes (Red Folder, etc.)
  • Ensure pricing and scope alignment between Sales agreement and operational execution
  • Maintain contract database and renewal schedule control
• Key Account Operational Oversight
  • Ensure compliance with internal accounting and audit standards
• Process Optimization & System Alignment
  • Standardize Sales-to-Operation handover process
  • Improve SOP for pricing approval, cost updates, and exception handling
  • Collaborate with IT/System team for S-ERP, LOTS, or related tools improvement
• Team Leadership
  • Supervise Sales Ops team members (work allocation, KPI, coaching)
  • Develop performance metrics and conduct regular evaluations
• Oversight of high-volume / high-risk accounts
  • Oversee high-volume / high-risk accounts to ensure service stability
  • Coordinate issue resolution across Operations, W&D, and Finance
  • Escalate critical risks to management with structured reporting
• Settlement & Financial Control
  • Monitor billing accuracy and settlement cycle time
  • Oversee dispute management and credit exposure
• Support training and onboarding of new hires

$65,000 - $75,000 per year (Subject to Compensation Study Upon Candidate Selection)

• Medical Insurance
• Vision Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement

* Benefits may vary by location. All benefits pursuant to Company policy

• Excellent written and verbal communication skills
• Intermediate-level of MS Excel
• Problem-solving and critical thinking ability
• Detail oriented
• Experience with MS Word, MS Outlook, and MS Power Point
• Self-starter that can operate under minimal supervision

• High School Diploma/G.E.D
• Bachelor's Degree (Preferred)
• 4 Years of Direct Experience in Freight Forwarding, Logistics, Supply Chain Management, Customer Service
• 5 - 7 Years of Direct Experience in Freight Forwarding, Logistics, Supply Chain Management (Preferred)

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift a maximum of 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

The work environment characteristics…