Payroll Specialist - GA

Position Summary

The Payroll Specialist helps support our payroll function for our growing client base. This position will be responsible for all payroll-related processing activities.

• Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
• Import or manually enter payroll changes (payroll hours, employees updates, earnings, deductions, and tax overrides etc.).
• Calculate payroll and confirm accurate entry of client-provided payroll data through generating control totals for import files and through manual review.
• Respond timely and accurately to all client inquiries via email, cases, and phones.
• Partner with Payroll Supervisors on special projects to support clients.
• Manage and support assigned book of business.

• Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.

• Demonstrates effective time management, maintains accurate records, and ensures all payroll tasks are completed in accordance with established schedules and compliance requirements.
• Ability to multi-task while maintaining a high level of accuracy and strong attention to detail.
• Strong verbal and written communication skills with the ability to collaborate effectively across teams and interact professionally with employees at all levels.
• Intermediate to advanced proficiency in Microsoft Office applications, including Excel (formulas, pivot tables, data validation) and Outlook (email management, scheduling).
• Uses analytical thinking to troubleshoot payroll issues, interpret data, and determine appropriate solutions quickly and confidently.
• Demonstrated ability to exercise good judgment when evaluating situations, identifying problems, and determining appropriate courses of action.
• Proven ability to partner with cross-functional departments—including HR, Finance, and Operations—to resolve payroll-related issues and ensure accurate, compliant processing.

• High school diploma or equivalent combination of experience, skills, education (including other relevant nontraditional degree programs, certifications, or job training programs) preferred.
• Minimum of one year’s experience in Customer Service.
• At least one year of payroll experience is preferred but not required.
• Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.

• Sedentary Work:
  Remains seated for extended periods, often at a desk or computer.
• Manual Dexterity:
  Frequent use of hands and fingers to operate a computer keyboard, mouse, printer, mail machines, and other office equipment.
• Mobility:
  Occasionally moves about the office to attend meetings, retrieve files, or collaborate with team members.
• Visual Acuity:
  Frequently reads detailed numerical data, spreadsheets, and system interfaces requiring close visual attention and accuracy, primarily on a computer screen and occasionally in printed materials.
• Lifting & Carrying:
  Occasional lifting, carrying, loading of office supplies. (typically, less than 15 lbs.)

• Attention to Detail:
  Reviews, verifies, and enters payroll hours, deductions, earnings, and tax adjustments with precision to ensure error‑free payroll runs.
• Problem-Solving:
  Interprets payroll data, identifies discrepancies, calculates adjustments and determines appropriate corrective actions.
• Multitasking:
  Manage multiple tasks and projects simultaneously, often under tight deadlines.
• Task Prioritization:
  Manages an assigned book of business, balances recurring tasks with urgent client needs, and organizes workflow to ensure timely processing.
• Adaptability:
  Adjusts quickly to changing client requirements, system updates, or unexpected payroll issues.
• Confidentiality and Discretion:
  Handles sensitive employee information,…