More jobs:
Customer Services Manager
Job in
Duluth, Gwinnett County, Georgia, 30155, USA
Listed on 2026-01-22
Listing for:
BARCO
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support
Job Description & How to Apply Below
Customer Services Manager
Location:
Duluth, GA, US
The Customer Care Manager (CCM) is responsible to develop and support Barco’s Service Business Partners by maintaining and offering consistent service support. Responsibilities include monitoring, investigating, and providing in-depth reporting on the in-field performance of all assigned products.
Responsibilities- Gathers field machine performance data and fault samples.
- Partner development and personnel relationship building.
- Observing the business and service practices of the service partners and making recommendations to improve their efficiency and productivity.
- Monitoring their Performance Management matrix.
- Reviews their assigned dealer A/R to minimize potential part ordering issues.
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