Customer Service Representative
Job in
Duluth, Gwinnett County, Georgia, 30097, USA
Listed on 2026-06-16
Listing for:
Kaiser Permanente
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Kaiser Permanente - - Responsibilities:
Handle member inquiries regarding health plan and provider services;
Document conversations with members according to procedure;
Promote and provide quality customer service to internal/external customers;
Initiate contact with health plan, medical group, and facility personnel as needed;
Evaluate data to resolve complaints and coordinate service recovery
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