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Customer Service Representative
Job in
Duluth, Gwinnett County, Georgia, 30097, USA
Listed on 2026-06-17
Listing for:
Penske Automotive
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Support the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales;
Provide world-class customer service and create a positive customer experience at every step of the ownership journey;
Manage customer inquiries and communications using CRM and MS Office Suite; prepare reports and forms as needed;
Accurately maintain and update customer files and track customer interest;
Collaborate with team to deliver timely and accurate information to customers
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