Customer Service Representative - Duluth

Customer Service Representative

The Customer Service Representative is responsible for day-to-day operations at  in our retail location. He or she will be responsible to communicate with the customers and help with sales inquiries and promote products or service.

Responsibilities for CSR Full Time:

• Communicate effectively with  customers via phone, email and chat to address inquiries and resolve issues
• Provide excellent customer service by understanding client needs and offering appropriate solutions
• Perform data entry tasks accurately to maintain up to date client records
• Assist with sales inquiries and promote products or services as needed
• Collaborate with team members to enhance overall client satisfaction
• Maintain an organized office environment to ensure efficient operations.

Qualifications for CSR:

• Proven experience in customer service or client services is preferred
• Past apparel experience a plus
• Strong communication skills
• Proficient in typing and data entry with attention to details
• Ability to analyze information and provide effective solutions
• A friendly demeanor with commitment to delivering high-quality service
• Basic sales skills or experience is advantageous but not required
• High school diploma or equivalent; further education is a plus

Benefits:

• Health Insurance
• Paid Vacation