Customer Support Specialist I - One-Call Resolution
Job in
Duluth, Gwinnett County, Georgia, 30155, USA
Listed on 2026-08-13
Listing for:
Service Experts LLC
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Service Experts Heating & Air Conditioning is seeking a Customer Service Representative I in Duluth, GA. The role involves handling customer service requests, booking appointments, answering questions, addressing complaints, and handling billing inquiries with a courteous, professional approach to achieve one-call resolution.
Key duties include answering calls, routing to appropriate teams, maintaining customer records, and updating status in scheduling tools.
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