Front Desk Coordinator with Orthodontic Experience

The Face of Our Practice:
Join Us as a Front Desk Coordinator with Orthodontic Dental Experience

We are seeking a professional, organized, and welcoming Front Desk Coordinator to manage the heartbeat of our office. You will be the first point of contact for our patients, responsible for everything from scheduling and check-ins to managing patient inquiries. If you are a multitasking expert with a passion for customer service and a friendly personality, we want to hear from you.

Our orthodontic practice is a community‑focused office dedicated to providing a seamless, positive experience for every family we serve. We value clear communication, efficiency, and a supportive team culture. We offer extensive training to help our staff excel and grow within their careers while maintaining a high standard of patient care.

• $18 - $24 per hour
• Competitive salary based on qualifications and experience.

Monday through Friday: 8:00 AM – 4:00 PM.

Saturdays: 7:00 AM – 3:00 PM (Every other week).

• Software
  
  Experience:
  
  Other Dental Software
• With ORTHODONTIC DENTAL EXPERIENCE
• Bilingual Proficiency:
  Must be fluent in English and Spanish to communicate effectively with our patients.
• Software Expertise:
  Proven experience using Eaglesoft and Cloud 9.
• Organizational
  
  Skills:
  
  Exceptional ability to multitask and manage time in a high‑volume office.
• Attitude: A friendly, positive, and professional approach to customer service.

• Prior experience in a dental or orthodontic front‑desk role.
• Basic understanding of dental insurance coding and terminology.

• Patient Hospitality:
  Greet patients warmly upon arrival and manage the check‑in and check‑out process.
• Scheduling:
  Coordinate complex orthodontic appointments and manage the daily office calendar to ensure efficient patient flow.
• Communication:
  Handle multi‑line phone systems, responding to patient inquiries and confirming appointments.
• Insurance & Billing:
  Verify insurance coverage and assist with processing payments and billing.
• Record Management:
  Ensure patient files are accurate, updated, and handled with strict confidentiality.

• Health and Dental Insurance.
• 401(k) with company matching.
• Paid Time Off (PTO) and Paid Sick Time.
• Paid Training and On‑the‑job Training.
• Employee discounts on services.

• $75 (awarded to candidates hired through Jobley)

• Name:
  Balance Advanced Dentistry & Orthodontics
• Location:
  
  3705 OLD NORCROSS RD STE 300, Duluth, Georgia
• Type:
  Dental clinic

• Monday: 8:00AM–2:00PM
• Tuesday: 9:00AM–4:00PM
• Wednesday: 7:00AM–2:00PM
• Thursday: 9:00AM–4:00PM
• Friday: 7:00AM–2:00PM
• Saturday:
  Closed
• Sunday:
  Closed

• CPR Certification
• BLS Certification
• Infection Control License
• Driver's license