Host Coordinator

Duluth - Duluth, GA Overview Position Type:
Full Time

Job Shift:
Mid-Day Education Level: 2 Year Degree Description

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities. We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the HOST Coordinator, are expected to model and promote the organization’s mission and values in every aspect of their work.

• Provides direct supervision to Residential Area Managers (CAMs), including coaching, performance feedback, and accountability for program compliance and service outcomes.
• Provides direct supervision, guidance, and performance oversight of Direct Support Professionals (DSPs) within assigned HOST homes, ensuring adherence to organizational policies, DBHDD regulations, and best practices.
• Supports performance management activities, including training, corrective action, and development planning in collaboration with senior leadership and People & Culture.
• Ensures staff schedules, coverage plans, and service delivery align with individual needs and regulatory expectations.

• Provides professional oversight, coaching, and guidance to HOST Home Providers to ensure compliance with DBHDD standards, Medicaid Waiver requirements, and agency policies.
• Conducts pre-placement home inspections and evaluates ongoing placement appropriateness, safety, and regulatory compliance.
• Performs routine and as-needed monitoring visits (weekly/bi-weekly or as required) to assess service quality, documentation accuracy, and individual well-being.
• Leads efforts to identify compliance risks and implements corrective actions to maintain regulatory adherence.
• Completes quarterly audits of participant and provider files to ensure documentation accuracy and regulatory compliance.
• Oversees subcontracted provider compliance with training, documentation, quality assurance, and service delivery standards.

• Coordinates and facilitates provider onboarding, training, and professional development initiatives.
• Participates in the recruitment, screening, and selection of HOST Providers and Direct Care Staff, as applicable.
• Provides technical consultation and problem-solving support to Providers to address service challenges and promote best practices.

• Participates in ISP meetings and ensures services align with person-centered planning principles.
• Ensures individuals and families receive education regarding service options and community resources.
• Provides monthly updates to parents or guardians regarding individual progress and service outcomes.

• Conducts or oversees investigations related to incidents, allegations, and compliance concerns, ensuring thorough documentation and timely resolution.
• Reviews, prepares, and submits Critical Incident Reports (CIRs) in accordance with DBHDD and agency requirements.
• Develops, monitors, and ensures follow-through on Corrective Action Plans (CAPs) to address identified deficiencies and prevent recurrence.

• Prepares programmatic reports, billing documentation, and payroll information with a focus on accuracy and compliance.
• Collaborates with leadership to develop and revise program forms, procedures, and operational guidelines.
• Maintains accountability for documentation standards, confidentiality requirements, and records management.

• Provides regular program updates to the Senior Director of Residential and HOST Services.
• Collabora with interdisciplinary teams to improve service delivery and organizational outcomes.
• Participates in ongoing professional development and required training initiatives.

• Maintains availability for consultation and response to urgent program needs on a 24/7 rotational basis.

• Performs additional responsibilities as assigned to support program effectiveness and organizational goals.

• Bachelor’s…