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Guest Service Representative
Job in
Duluth, Gwinnett County, Georgia, 30097, USA
Listed on 2026-06-24
Listing for:
Vision Hospitality Group
Full Time
position Listed on 2026-06-24
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Deliver outstanding customer service to guests during check-in and check-out;
Respond to guest requests with urgency and care;
Act as information center for guests, associates, vendors, and external contacts;
Operate hotel systems including PBX, PMS reservation systems, and general office machines;
Sell and up-sell rooms and coordinate with housekeeping to maintain room readiness
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