Bistro Attendant

Job Description

Bistro Attendants make coffee, tea, and other drinks to customer specifications while maintaining good customer relations and speedy delivery of all orders. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

• Complete all required training
• Adhere to all standard operating procedures and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to each and every guest
• Make coffee, tea, and other drinks to customer specifications
• Operate cash registers and other coffee shop equipment
• Clean coffee machines, restaurant areas, and preparation areas during a normal shift
• Focus on ways to promote and engage in internal growth programs
• Continuously exemplify and live by our Culture
• Meet/exceed our company goals and three metrics

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc.
• Must be responsible for safety and security of guests, fellow associates, and hotel assets
• Have knowledge of fire alarm system and evacuation procedures
• Able to report to all scheduled shifts
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule. Work availability may include nights, weekends, and holidays
• Is organized, honest, and works well with others
• Maintain a clean and attractive work area, uniform, and appearance
• Has the highest degree of integrity and is humble, living by the Golden Rule
• Able to work with people from diverse cultures and backgrounds
• Values dedication, innovation, respect, excellence, community focus, and service spirit
• Be able to bend, reach, kneel, push, stretch, and lift and/or carry up to 25 pounds
• Can perform work for 8 hours in a restrictive space/environment
• Must have eyesight enabling near and far vision
• Must be able to use/lift arms for up to 8 hours
• Must be able to handle heat and stress
• Have finger dexterity for operating equipment
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to write

• Paid Time Off
• Optional Health, Wellness and Care benefits
• Health Reimbursement Program
• Flexible Spending Account
• Stay Discounts
• Optional Company paid Life Insurance
• 401(k) and 401(k) matching
• Employee Assistance Program
• Several Voluntary and Supplemental Insurance Options
• Select Paid Holidays and One Personal Floating Holiday
• Loyalty Incentives and Other Unique Incentive Programs

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.