Manager - Freight Forwarding Human Resources
Listed on 2026-03-02
-
HR/Recruitment
Talent Manager -
Management
Operations Manager, Talent Manager
Glovis America - 3235 Satellite Blvd, 3235 Satellite Blvd, Duluth, Georgia, United States of America
Job DescriptionPosted Thursday, February 26, 2026 at 11:00 AM | Expires Tuesday, September 1, 2026 at 9:59 AM
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.
We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
The Human Resources Manager administers all facets of human resources activities within the organization. The HR Manager plays a key role in overseeing employee relations and performance management operations, while providing HR advisory to affiliated entities. This role focuses on ensuring disciplined execution of core HR processes, including performance evaluation and hiring process completion, in close coordination with HR partners and leadership, rather than functioning as a centralized HR control or strategy role.
This role focuses on governance, technical reporting, and strategic HR advisory, providing operational oversight rather than hands‑on execution or program design. The position ensures alignment with the operational realities of freight forwarding and its affiliated subsidiaries while elevating HR decision‑making through structured analytics, trend reporting, and strategic insights.
- Employee Relations & Risk Governance
- Serve as the facility's primary advisor on employee relations (ER) governance, providing strategic guidance to site leadership and subsidiary HR teams with consideration for operational and workforce differences
- Conduct technical analysis of employee grievances, workplace conflicts, and sensitive people‑related matters, synthesizing data to identify trends and inform leadership decisions without assuming direct case ownership
- Develop and deliver guidance to managers on appropriate responses to employee relations issues, conflict mitigation strategies, and documentation standards, supported by data‑drive insights
- Ensure consistent interpretation and application of company policies and relevant federal/state labor regulations across entities, supported by governance reporting and audit routines
- Performance Management Operations & Governance
- Own and govern the performance management process for the facility, ensuring alignment with enterprise performance frameworks and consistency with practices applied across affiliated subsidiaries
- Partner with managers to address performance‑related matters by providing strategic coaching, analytical insights, performance improvement recommendations, and disciplinary considerations
- Review and analyze performance data as inputs for promotion and compensation decisions, ensuring adherence to established corporate guidelines and providing leadership with reporting that highlights risk, trends, and calibration inconsistencies
- Maintain disciplined performance documentation, implement audit‑ready reporting standards, and ensure governance compliance across all performance‑related processes
- Facility‑Level Talent Acquisition Oversight & Closure
- Oversee end‑to‑end recruitment activities through the finalization and closure stage, ensuring hiring processes are executed consistently, efficiently, and aligned with organizational standards and metrics
- Conduct analytical review of role requirements, candidate assessments, and hiring recommendations, ensuring documented rationale and alignment with enterprise talent strategy
- Collaborate with the HR Supervisor to identify and mitigate recruiting bottlenecks through data‑driven reporting, while ensuring alignment with workforce planning priorities
- Ensure all recruitment activities adhere to internal guidelines and support a consistent, measurable, and high‑quality candidate experience
- Employee Communication:
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