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Technical Support IT Support

Product Support Engineer: Tech Troubleshooter & QA Pro

Job in Duluth, Gwinnett County, Georgia, 30155, USA
Listing for: Trenton Systems, Inc.
Full Time position
Listed on 2025-12-03
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A technology firm in Duluth is seeking a Product Support Engineer to provide technical support and information for products. The ideal candidate will assist customers via phone and email, troubleshoot issues, and perform testing on products in development. A Bachelor's degree or equivalent experience and 1-3 years in a computer support environment are required. Strong troubleshooting skills and knowledge of personal computers are essential.

This position supports continuous improvement in quality and services.
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