SR AD, VeTS, Companion & Large Animal

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance.

Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The Senior Associate Director, Veterinary Technical Solutions (VeTS) provides comprehensive leadership and strategic oversight to ensure a high level of customer service, compliance, technical expertise, mentorship, and coaching for the Veterinary Technical Solutions (VeTS) Team, which includes veterinary professionals (DVMs) and professional/technical/support staff. The focus is on supporting animal products sold and distributed by Boehringer AH in accordance with company procedures and global regulatory requirements.

The Senior Associate Director, Veterinary Technical Solutions (VeTS) ensures functional excellence by driving hiring, development, mentoring, and retention of key talent. Additionally, it serves as a Subject Matter Expert and Advisor for product support, customer service, and veterinary guidance in disease management and control, ensuring compliance with regulatory agencies, corporate policies, and Boehringer procedures.

Leadership and Team Development

• Provides strategic direction and oversight to the VeTS Team, ensuring functional excellence through hiring, mentoring, development, and retention of key talent.
• Leads, develops, and supervises the VeTS Team, managing performance, development plans, team goals, and competencies to align with Boehringer AH’s annual business objectives.
• Demonstrates and promotes organizational behaviors to enhance team productivity and engagement.
• Provides coaching, mentoring, performance management, succession planning, and active development plans for VeTS Team members.
• Determines staffing levels and resource allocation to meet business expectations while ensuring regulatory compliance.

Customer Service and Stakeholder Collaboration

• Ensures high levels of customer service by linking the VeTS Team with Pharmacovigilance, Sales and Marketing, Legal, and Commercial Operations.
• Acts as a public relations contact in coordination with HR and PR for adverse events, quality issues, and medical or technical aspects of Boehringer AH products.
• Provides strategic input and serves as a key liaison with internal and external stakeholders, including Commercial Operations, Legal, PV, RA, QA/QC, and Business Units.
• Represents the VeTS Team in corporate meetings, product launch teams, and relevant projects supported by R&D or the business.
• Drives VeTS Team participation at national and regional sales meetings, major conferences, and product launch initiatives.
• Serves as a strategic liaison for outsourcing vendors, ensuring effective communication and seamless operational oversight of vendor deliverables and quality standards.

Compliance and Regulatory Oversight

• Provides strategic direction and oversight to ensure compliance with corporate procedures, US/global regulations, and government audits/inspections.
• Ensures adherence to global reporting requirements for US reports and strict compliance with regulatory standards.
• Leads the drafting, review, and implementation of department SOPs and related documents, fostering continuous improvement.
• Supports PV preparation and audit readiness for areas of expertise during inspections.
• Ensures all communications are recorded in the Pharmacovigilance (PV) database in compliance with corporate SOPs and regulatory requirements.

Technical Expertise and Knowledge Management

• Provides state-of-the-art clinical veterinary medical support and acts as a key resource for colleagues and stakeholders.
• Ensures timely transfer of knowledge from project teams and clinical…