Technical Product Analyst

We have a proud work‑from‑office culture. If you're ready to work on‑site in a dynamic, global company, we would love to hear from you.

PrismHR is the leading payroll, benefits, and HR software for Human Resource Outsourcing (HRO) organizations, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs). Powering more than 80,000 companies, 2.5 million worksite employees, and $85 billion in payroll processed annually, PrismHR is the most efficient, reliable, and scalable software solution to help PEOs and ASOs grow and prosper. The PrismHR platform is a complete, integrated HR solution supporting the full "hire‑to‑retire" lifecycle of HR services.

PrismHR also provides a wide range of additional resources beyond just technology and support:
PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business.

The Product Management Analyst is responsible for supporting the delivery and execution of technology solutions across multiple platforms and business initiatives. This role partners closely with business stakeholders, product teams, and development teams to gather requirements, define solutions, and translate business needs into detailed user stories and functional requirements.

• User Stories & Requirements:
  Write comprehensive user stories using Jira or Azure Dev Ops applications. Elicit and document key requirements, acceptance criteria, user personas, functional and non‑functional requirements (NFRs), and process flows.
• Communication:
  Effectively communicate complex technical ideas both verbally and in writing, ensuring clarity and understanding among stakeholders and development teams.
• Platform Management:
  Lead and manage multiple platform initiatives simultaneously, ensuring they align with strategic objectives and are delivered on time.
• Development
  
  Collaboration:
  
  Work directly with platform development teams, including onshore, near‑shore, and off‑shore resources, to ensure seamless execution of projects.
• Continuous Learning:
  Demonstrate a commitment to continuous learning by staying updated on new tools, technologies, and industry trends to enhance delivery and execution.
• Documentation:
  Create technical and end‑user documentation for platform capabilities. Collaborate with product teams to ensure proper adoption and utilization of platform features.
• Backlog Management:
  Manage a prioritized backlog, organizing requirements into Epics, features, and stories to facilitate efficient project execution.
• Technical Expertise:
  Ability to read and understand C# code, and leverage prior experience with API development, SQL Server, and Postman or Bruno, to drive technical platform initiatives.

• Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
• Attend webinars and training to stay up to date on best practices related to the company and department.
• Complete projects and other duties as assigned by supervisor.

• Strong written communication skills using Office 365 tools such as Outlook and Teams.
• Proven ability to work effectively with diverse development teams, including onshore, near‑shore, and off‑shore resources.
• Ability to align platform initiatives with strategic business objectives.
• Strong analytical and problem‑solving skills, with the ability to navigate complex challenges and provide innovative solutions.

• Bachelor's degree preferred.
• Experience in creating technical and end‑user documentation with Jira.
• Solid understanding and experience with API development, SQL Server, and testing APIs.

• Sedentary Work:
  Primarily involves sitting for extended periods, often at a desk or computer.
• Manual Dexterity:
  Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office…