AI Workflow Specialist

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Full Time Technical Duluth, GA, US

Salary Range: $ To $ Annually

At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence. Our Cause is powerful: to create a world where all environments improve everyday life.

Why Professionals Choose Core States Group

Here s what you can expect:

• COMPENSATION – Competitive wages and bonus programs
• RETIREMENT – We offer a great 401(k) match to help you invest in your future and grow your retirement savings with confidence.
• HEALTHCARE – Excellent health benefits, life insurance options, and supplemental benefit options, giving you the flexibility to choose the coverage that best fits your needs and lifestyle.
• VACATION – Generous PTO time to help you recharge, relax, and maintain a healthy work-life balance.
• PERKS – Team wellness challenges, Costco membership reimbursement, half-day Fridays during summer months + much more!
• WORK-LIFE BALANCE – A flexible work environment that supports a healthy work-life balance, whether you’re in the office, working remotely, or somewhere in between.
• PAID PARENTAL LEAVE – Four weeks of fully paid parental leave to give you time to bond with your new addition and support your growing family.
• TUITION REIMBURSEMENT – Advance your education with support! We offer tuition reimbursement to support your learning journey.

Summary of the Role

The AI Workflow Specialist, will be a member of the Digital Transformation team at Core States and report to the Director of that group. The AI Workflow Specialist, will be responsible for identifying, building, and supporting AI-enabled workflows across the firm’s Shared Services functions, including Finance & Accounting, Human Resources, Marketing, Legal, and Administration. They will be expected to work directly with Shared Services staff to understand their processes, deliver practical AI workflows using the firm’s approved platforms, train and support users on those workflows, and surface larger opportunities to the Digital Transformation team for enterprise development.

Responsibilities

• Partner with Shared Services teams to map existing processes and identify high-value opportunities for AI-enabled improvement
• Design, build, and deploy AI workflows using approved platforms, including ChatGPT Enterprise (custom GPTs, agents, structured prompt workflows) and the Microsoft Power Platform
• Train and support Shared Services staff in adopting AI workflows, including documentation, office hours, and hands-on coaching
• Maintain and iterate on deployed workflows based on user feedback, usage data, and measured results
• Plan, schedule, and manage a portfolio of concurrent workflow projects, maintaining clear priorities, timelines, and status communication with department stakeholders
• Ensure workflows handle sensitive corporate data (financial, personnel, legal) in accordance with firm governance and data-handling policies
• Participate in the Digital Transformation team’s weekly rhythm of goals, status, and results
• Escalate opportunities with enterprise-wide impact into the Lane 2 project pipeline with clear documentation of the business case
• Support firm-wide AI enablement efforts, including workflow examples, adoption spotlights, and the AI Hackathon
• Track and report adoption and time-savings metrics for Shared Services AI initiatives
• Other duties as assigned

Qualifications

We’re looking for talented professionals who are eager to grow their skills and contribute to high-quality, meaningful work. If you’re driven, collaborative, and ready to take the next step in your career, we want to hear from you. The following qualifications will help you succeed in this role:

• Bachelors degree in Computer Science, Digital Technologies, Business, or relevant field
• 5+ years working in or directly supporting corporate business functions (finance/accounting, HR, marketing, legal, or operations)
• Demonstrated hands-on experience building AI-enabled workflows,…