More jobs:
Lead Systems Engineer; MSP
Job in
Duluth, Gwinnett County, Georgia, 30155, USA
Listed on 2026-09-04
Listing for:
IDR, Inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
Systems Engineer, Windows Server, Cloud Computing: Infrastructure & Operations, Systems Administrator
Job Description & How to Apply Below
IDR is seeking a MSP Technical Support Team Leadto join one of our top clients for an opportunity in Duluth.This role involves supporting complex IT infrastructures within a managed services environment, providing escalated technical support, technical leadership, and guidance to other engineers. The ideal candidate has strong MSP experience, advanced technical expertise, and the ability to lead troubleshooting efforts and critical infrastructure projects.
Position Overview for the Team Lead:- Serve as the highest-level technical escalation for complex infrastructure issues.
- Design, implement, and support Windows Server and Microsoft 365 environments.
- Provide technical direction and mentorship to Tier 1 and Tier 2 engineers.
- Lead infrastructure projects and migrations.
- Work directly with clients and participate in on-call rotations to ensure system stability.
- Support Azure & Entra , network engineering, and security efforts.
- Experience leading, mentoring, or providing technical direction to other engineers.
- 5+ years in an MSP environment.
- Proven Tier 3 or lead-level engineering experience.
- Strong knowledge of Windows Server, Active Directory, Microsoft 365, and Azure.
- Extensive experience with networking technologies including DNS, DHCP, VPNs, and firewalls.
- Proven ability to handle high-level escalations and complex infrastructure issues.
- Competitive compensation package
- Full Benefits;
Medical, Vision, Dental, and more! - Opportunity to get in with an industry leading organization.
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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