Assistant Account Manager; P&C

EPIC Insurance Brokers & Consultants is one of the fastest‑growing firms in the insurance industry, founded in 2007 and headquartered in New York City with more than 3,000 employees nationwide.

As an Assistant Account Manager in Mid‑South Specialties, you will manage operational aspects of an account and perform day‑to‑day account activities. The role requires a positive, coachable attitude, strong multitasking, and prioritizing skills.

Duluth, Georgia. In‑office position, Monday‑Friday.

• Act as client advocate and maintain positive relationships.
• Respond promptly to client inquiries via phone, mail, and email.
• Handle certificate requests, notices of cancellation, and auto  issuance.
• Process policy change requests, renewal proposals, and binding paperwork.
• Maintain inbox, conduct online rating for small businesses, and follow up on renewal policy issuance.
• Complete invoicing, process audits, post documents to the EPIC Portal, and obtain loss runs.
• Create loss summary tracking and prepare ACORD applications.
• Continuously learn about insurance through training and education.

• High school or GED required; college graduation preferred.
• Commercial P&C insurance license preferred; if not licensed, must obtain within 90 days of hire.
• Computer proficiency with MS Office and Outlook.

• Excellent written, verbal, listening, and organizational skills.
• Strong analytical, mathematical, and reasoning abilities.
• Teamwork, sense of urgency, multitasking, and prioritization.
• Attention to detail and ability to meet deadlines.
• Reliability, punctuality, and discretion with confidential information.
• Willingness to attend internal and external training.

The base pay offered will be determined by experience, skills, training, certifications, education, internal equity, and market data.

• Generous paid time off and managed PTO (12 company holidays, 4 early‑close days).
• Parental leave, pregnancy disability, bonding leave, and organ donor/bone marrow donor leave.
• Employee referral bonus of $1,500 per hired referral.
• Employee recognition programs and group travel.
• Pet insurance, identity theft & fraud protection, legal planning, family planning, menopause & midlife support.
• 401(k) matching, medical, dental, vision, and wellness & employee assistance programs.

EPIC embraces diversity and is an equal opportunity employer. We do not discriminate on the basis of any protected group status under any applicable law.

California Applicants – view your privacy rights at privacy notice.

Massachusetts G.L.c. 149 §19B (b) prohibits the use of lie detector tests as a condition of employment.