Commercial Lines Account Manager

Sr. Commercial Lines Account Manager

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role is integral to the operations, focusing on renewals and retention of the commercial lines accounts. The ideal candidate will have a strong background in small business insurance, excellent customer service skills, and the ability to work in a fast-paced environment.

• Salary Range
  : $90,000 - $110,000 (commensurate with experience)
• Benefits
  :
  Comprehensive benefits package, including a 401(k) plan
• Profit Sharing Plan
  :
  Available
• Professional Growth
  :
  Personalized growth plans to support career development

• Manage a book of business with a focus on mid market business accounts
• Handle renewals and retention of accounts, ensuring client satisfaction and long-term relationships
• Quote new and renewal business as required
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly
• Collaborate with producers and other account managers to support the commercial lines team
• Maintain accurate and up-to-date records in the agency management system (Hawk Soft)

• Licenses/Certifications
  :
  Active Property & Casualty (P&C) license required
• Experience
  : 5-10+ years of experience in commercial lines account management, preferably with mid-sized business accounts
• Technical Skills
  :
  Proficiency in Hawk Soft or similar agency management software preferred
• Soft Skills
  :
  Strong communication, organizational, and problem-solving skills; ability to work independently and as part of a team; customer-focused mindset; adaptability and a proactive approach to challenges

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