Senior Analyst Heavy

Posted Wednesday, August 26, 2026 at 7:00 AM

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Senior Analyst is responsible for project execution support, carrier coordination, shipment tracking, operational reporting, cost monitoring, and customer service activities while proactively identifying and resolving transportation and operational issues. The role collaborates with both internal departments and external business partners to ensure service quality, operational efficiency, and customer satisfaction.

In addition to High & Heavy operations, this position supports Third-Party Logistics (TPL) transportation activities, including drayage, over-the-road (OTR), intermodal transportation, warehousing coordination, and customer supply chain requirements. The Senior Analyst assists in transportation planning, execution, shipment visibility, and operational performance management.

By following established operating procedures and continuously improving logistics processes, this position contributes to operational excellence, business growth, profitability, and the successful expansion of High & Heavy and TPL business activities.

• Support daily transportation and supply chain operations, including Drayage, OTR (Over-the-Road), Intermodal, Warehousing, and Distribution services.
• Coordinate transportation schedules, shipment planning, dispatch activities, and logistics requirements based on customer needs.
• Collaborate with carriers, warehouses, ports, rail providers, customers, and internal departments to ensure efficient and reliable logistics operations.
• Monitor daily transportation activities and operational performance to ensure compliance with customer requirements, service level agreements (SLAs), and operational standards.
• Support new business implementations and operational start-up activities to ensure smooth service transitions and operational stability.

• Support transportation operations involving Heavy Haul, Oversized Cargo, Project Cargo, ESS, and other specialized logistics projects.
• Assist in coordinating project transportation requirements, equipment sourcing, transportation partners, permits, and operational schedules.
• Monitor project milestones, transportation progress, and operational risks to support successful project execution.
• Participate in resolving operational challenges and customer requirements related to specialized transportation services.

• Track shipment movements, delivery status, inventory transfers, and key operational performance indicators.
• Monitor transportation exceptions, service disruptions, delays, and operational risks while supporting timely resolution efforts.
• Respond to urgent transportation requests, customer escalations, and operational issues by coordinating with relevant internal and external stakeholders.
• Analyze operational performance and identify opportunities to improve service quality, efficiency, and customer satisfaction.

• Serve as a key operational contact for customers, carriers, and logistics partners.
• Provide regular updates on shipment status, transportation activities, project progress, and operational performance.
• Respond to customer inquiries and operational issues in a timely and professional manner.
• Support business development activities, customer relationship management, and new business opportunities through operational expertise and service support.

• Review, organize, and maintain…