Customs Brokerage Team - Manager

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The position will be responsible for managing in-house customs brokerage business of GLOVIS America.

• Manages day to day customs brokerage activities nationally and be familiar with US customs
• clearance process
• Recruits, trains, motivates new employees to service existing business and develop new business
• Set up and monitor KPIs for entry writers
• Develop and implement Customs brokerage operational procedures
• Collaborates with sales teams in writing Standard Operating Procedures for new clients
• Evaluates overall performance, workload, and organization of all customs brokerage staff

• Develop short/mid/long term business plans for customs brokerage operation and implement them
• Develop and implement annual business plan of customs brokerage operation
• Oversee budgets and financial data and use them to improve profitability
• Assist sales team to develop organizational goals
• Assist sales team to Identify new business opportunities & new accounts to increase sales
• Manage existing, new, and prospective accounts

• Manage duty statements – daily and monthly – to US Customs
• Work with entry writer and finance teams for AR/AP as needed

$94,413 - $105,630 Per Year (Subject to Compensation Study Upon Candidate Selection)

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

* Benefits may vary by location. All benefits pursuant to Company policy

• Broad Knowledge about CFR 19 (Code of Federal Regulation) is required
• Ability to multi-task and shift focus from item to item is required
• Must be able to work independently with little supervision
• Must possess excellent time-management skills and critical-thinking ability
• Ability to make advanced decisions, provide problem-solving resolutions are required
• Proficient PC skills - Excel, Word, PowerPoint, Outlook, database management systems
• Excellent verbal and written communication skills

Required Qualifications

• HS Diploma/G.E.D.
• 7-10 year of customs brokerage experience
• 1-3 management/supervisory experience

Preferred Qualifications

• Bachelor’s Degree
• 10-15 years of customs brokerage experience
• Customs Broker License

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes…