National Manager - East KAM Sales; HOD

Overview

Glovis America, 3235 Satellite Blvd, Duluth, Georgia, United States of America

Job Description — Posted Wednesday, February 4, 2026 at 11:00 AM | Expires Friday, July 31, 2026 at 9:59 AM

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers  needs by utilizing the latest information systems and advanced technologies.

The Head of Department (HOD) National Manager, East KAM Sales is responsible for leading all operations in the East Region and expansion of air business. They will be responsible for helping grow the company s revenue streams and profit to pursue the mission of profitable growth for business sustainability.

$133,000-$151,000/Per Year (Subject to Compensation Study Upon Candidate Selection)

• Responsible for establishing the Regions vision, mission and goals along with striving for operational excellent, process improvement, profitability and supporting growth with existing and new customers
• Develop and implement a comprehensive business strategy for their Region to achieve operational KPI s and revenue targets in order to expand market share. Align the Region s goals with overall FF objectives
• Responsible for the teams in the West Region to ensure customer demands and expectations are met regardless of functional and departmental boundaries. Work closely with operations teams to ensure seamless execution of freight forwarding services
• Continues to cultivate a customer-oriented culture
• Support and implement new business along with preparation of analysis and overall on-boarding plan
• Drive integration with business partners such as ocean carriers, truckers and additional 3rd parties
• Keeps up with industry standards, regulatory and KSox compliance
• Support AR, AP status and support when needed
• Help drive system enhancement to improve process and customer experience
• Monitor and support customer rate inquires and RFP s
• Elevate and coach staff to support career growth, operational performance, business expansion and the overall customer experience

• Lead, coach, enforce, and empower direct reports to perform and achieve in line with company values and strategy, and department goals adhering to company SOP and policies
• Recommend and implement strategies to continually improve department performance
• Address all employee performance problems promptly and directly in accordance with personnel policies
• Communicate pending work and/or unresolved problems to personnel
• Other duties as assigned

• Medical Insurance
• Vision Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

* Benefits may vary by location. All benefits pursuant to Company policy

• Excellent written and verbal communication skills in both English and Korean due to extremely high volume of communication with customers/vendors in Korea Required
• General understanding of the Supply Chain Management and the logistics industry Required
• Understanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements Required
• Ability to establish business plan and proceed new business development/projects Required
• Must be proficient with PC s Required
• Intermediate MS Excel, Power Point, Word and database management Required

• Bachelor Degree Required
• Master s Degree…