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CAAS Director

Job in Duluth, Gwinnett County, Georgia, 30198, USA
Listing for: Ascend Partner Services LLC
Full Time position
Listed on 2026-06-02
Job specializations:
  • Management
    Business Management, Operations Manager
Job Description & How to Apply Below
Who We Are

About Ascend

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today's industry challenges to reach their full potential.

For more information, visit

About Wilson Lewis

Wilson Lewis is a growing accounting and advisory firm with offices in Duluth, Atlanta, Alpharetta, and Gainesville, designed to make life easier for clients. Our main objective is to offer quality advisory services, personal attention, and serve as an economic guide to protect and grow your future.

At Wilson Lewis, we believe that great work begins with great people. You'll join a firm where collaboration, professional growth, and a genuine sense of community are part of everyday life. We take pride in providing high-quality client service in a supportive, flexible environment - and we're looking for team members who share our values of excellence, integrity, and fun. In 2025, we are a Regional Leader (Accounting Today), an Inside Public Accounting Top 500 Firm, have been recognized as a Best Place to Work in Georgia (Georgia Trend Magazine) and Atlanta (Atlanta Business Chronicle), and earned the Best of Accounting Client Satisfaction credential from Clearly Rated.

The Role

We are seeking a strategic and entrepreneurial CAAS Director to lead this growing service line, drive client success, elevate our team, and shape the future of our advisory offerings.

The CAAS Director will lead the firm's client accounting and advisory practice, driving growth through strategic resource management, operational excellence, and high-impact client service. This role combines strategic leadership  and a strong understanding of accounting fundamentals with hands-on execution; streamlining processes, building scalable SOPs, and leveraging technology to enhance both client and team experiences.

The Director oversees a growing CAAS portfolio, converts qualified leads into well-scoped engagements, and ensures delivery of meaningful insights and measurable results. The ideal candidate is a self-starter, client-focused, and skilled in technical, advisory, and leadership disciplines, with a passion for developing people and transforming how businesses operate.

Key Responsibilities

Practice Management and Strategic Operations

* Manage department resources and project scheduling with data driven decision making to ensure accounts are properly staffed and aligned with demand.

* Develop and refine staffing models for core CAAS service offerings, optimizing collaboration between domestic and offshore teams.

* Oversee workflow management to meet deadlines, and deliver an exceptional client experience.

* Streamline key CAAS processes through clear and effective operating procedures that enhance efficiency, consistency, and employee engagement.

* Evaluate emerging accounting technologies and automation tools; recommend and implement solutions that improve accuracy, efficiency, and the client experience.

* Serve as the primary point of contact for firm leadership on CAAS-related initiatives and performance.

Team Leadership and Culture

* Lead, manage, and hold team members accountable to firm goals; monitor utilization and workload to ensure consistent service quality.

* Coach, motivate, and upskill staff through ongoing feedback and performance guidance to support professional growth and engagement

* Foster a culture of strong ownership, accountability, innovation and continuous improvement.

* Conduct formal performance evaluations at least semi-annually and provide regular, constructive feedback throughout the year

Client Engagement and Business Development

* Stay current on industry trends and market opportunities to identify strategic growth areas and potential partnerships.

* Oversee key client relationships, ensuring timely communication, service excellence, and strategic alignment.

* Conduct prospect meetings to assess client needs and design appropriately scoped, accurately priced, long term CAAS engagements.

* Strengthen advisory relationships with clients by proactively identifying opportunities to expand services and support evolving business needs

Required Qualifications

* Bachelor's degree in Accounting

* 10+ years of general accounting experience

* 4+ years of experience training and supervising staff

* Deep understanding of accounting principles and advisory services.

* Strategic people leader with a track record of building high-performing teams and driving a culture of accountability, continuous improvement, and client-focused excellence.

* Strong critical-thinking, problem-solving, and…
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