Manager, Procurement Operations

The Manager, Procurement Operations

The Manager, Procurement Operations is responsible for leading the enhancement of our source-to-pay value chain, ensuring tactical procurement excellence, and instituting purchasing guidelines that mitigate commercial risk. This leadership role is responsible for strategic management of procurement systems, process enhancement, and building foundational linkages between key partners, as well as the management and mentorship of a team of analysts. The successful candidate will be pivotal in ensuring our procurement practices align with organizational values and leverage technological advancements for efficiency and innovation.

• Oversee the enhancement, execution, and operational excellence of the purchasing process in cross-functional partnership with key stakeholders.
• Act as a Procurement-to-Pay (P2P) leader by advancing procurement performance through technological enhancements and best practices in purchasing policies, and technology and digital readiness.
• Drive meaningful change management initiatives within the procurement function, cultivating a culture of continuous improvement, data-driven decision-making, and scalability.
• Develop internal communication and training strategies for QTS users to transact in ERP systems more effectively.
• Oversee the transactional P2P function to execute swift and accurate purchasing in compliance with internal standards.
• Lead team of professionals who own the purchase order or supplier lifecycle, create data for cleaner spend analytics, and partner with stakeholders across the whole organization.
• Assist in the creation and education of procurement policies and processes that ensure alignment with company standards, regulatory requirements, and sustainability goals.
• Monitor and optimize key procurement performance metrics.
• Function as a leader and change agent, supporting senior management and executive-level stakeholders to align procurement strategies with the broader organizational goals.
• Develop, monitor, and disseminate key metrics that show growth and continuous improvement within the procure-to-pay process.

• At least five years of experience in procurement, sourcing, compliance, risk management, or other role with strong data integrity requirements.
• At least two years of experience in people, project, or program management.
• Bachelor’s degree in supply chain, Information Technology, Business, Accounting, or related fields, with preference given to those with advanced degrees or certifications in relevant areas.
• Experience driving change to improve user experience and/or mitigate risk.
• Experience with making data-driven decisions.
• Willingness to travel, up to 10% annually.

• Experience with Workday Financials/ Strategic Spend or Oracle Fusion.
• Experience working for or supporting a data center provider (or experience in a fast-paced high growth environment).
• Experience in team management.

• Meticulous attention to detail, ensuring precision and consistency in all aspects of work.
• Outstanding leadership, communication, and change management skills, capable of fostering an innovative, continuously improving, and sustainable culture within procurement teams.
• Ability to work independently, influence all organizational levels, initiative-taking, critical thinking skills, and an important level of accountability.
• Exhibit excellent people skills with all levels of the organization.
• Use organizational skills to determine prioritization and appropriate multitasking.
• Perform necessary and timely follow-up, escalating appropriately if necessary.
• Strong planning, organization, decision-making, and critical thinking skills.
• Proven skill in building culture within a team across multiple locations.
• Ability to work independently, with minimal supervision, on multiple, concurrent projects of varying complexity and competing priority.

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays;…