Sr Advanced Field Service Engineer - Regional Migration Principal; RMP

Sr Advanced Field Service Engineer - Regional Migration Principal (RMP)

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The Regional Migration Principal (RMP) is one of the highest levels of expertise in all thing’s migration related. You will focus on the implementation and coordination of the operational aspects of ongoing system migrations in your region, working very closely with Area Migration Leads (AML). You will serve as liaison between project management and planning, project team, regional management and the Migration CoE.

You will review status of migration planning to ensure that migrations are properly planned, including registration with the Migration CoE, and executed following all standard policies and processes. Each Service Business Director (SBD) should have at least one (1) Regional Migration Principal in his team or more depending on the migration business requirements for that SBD. The successful candidate for each region will report directly to the SBD and Matrix report to the Pole Migration Champion.

Critical Regionals of focus are migration planning and implementation to include audit verification and full site review to ensure that the Migration CoE deliver a migration package. The RMP will champion lower overall delivery cost while improving bandwidth of customer facing engineers. The proper planning and execution of customer critical migrations eliminates errors during the migration, which can lead to delayed revenue and poor customer quality scores.

• As an RMP, you must ensure consistent global best-practices are used before, during and after migrations.
• As an RMP you may be required to work on-site or remotely with the local Project and Service organizations or directly with the customer throughout the migration lifecycle particularly for critical, emergency and escalation situations.
• As an RMP you will be required to work with the Pole Migration Champion, GTAC, DE, Product Marketing and other Global stakeholders to identify migration issues and drive issues resolution and root cause analysis, ensuring multiple migrations in your region do not encounter the same issue.
• As an RMP you will obtain and retain DCS OPM L5 certification, you will successfully complete live On-Process Migrations and/or RMS and shall be recognized within Honeywell as a Regional Migration Principal (Experion & TDC).
• As an RMP you will connect with and be mentored by the Migration CoE, who collate lessons learned from migrations globally and share their knowledge via weekly Knowledge Sharing Meetings, optimized documentation and updates in product training, you will be the regional Single Point of contact (SPOC).
• As an RMP, you will drive regional Knowledge Sharing through all OPM L4/3/2/1 employees.
• As an RMP, you will assist in investigate migration Opportunities for Improvement to improve the customer experience.
• As an RMP, you will be an active member of the Global Regional Migration Principals Community.
• As an RMP, you may be required to be an active member of the Global Migration Advisory Board.

• Be Certified at DCS OPM L5 and maintain yearly re-certification at DCS OPM L5.
• Have an ability to influence across a broader organization.
• Partner with Solution Architects and TSCs and or Sales to present migration solutions to customers.
• Actively participate in all Migration CoE knowledge Sharing Sessions in your time zone. Cascade Migration CoE knowledge Sharing Sessions to RMLs.
• Be able and willing to travel, to provide support and or execute migrations within the region.
• Include a HPD goal that will be provided each year from the Migration Business leadership, and cascaded down to each RMP, you must include this goal during HPD goal settings. The goal will include the metrices needed to complete the goal.

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to…