Marketing Producer, Program and Process Specialist

The Marketing Producer, Program and Process Specialist plays a central role in enabling the execution, coordination, and operational effectiveness of Strategic Marketing Solutions (SMS). While supporting high-impact deal pursuits and marketing storytelling, this role is equally responsible for ensuring projects, priorities, programs, and cross-functional initiatives are organized, tracked, and delivered with clarity and consistency.

This individual operates as a  
** program coordinator and connective layer*
* -aligning Sales Marketing, Land to Launch marketing, Content Marketing, and Brand Marketing & Communications (BM&C) to ensure the QTS story is executed with precision, speed, and consistency across the business.

RESPONSIBILITIES, other duties may be assigned

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** Program & Project Coordination*
* + Coordinate, manage, and help ensure execution of projects across Sales Marketing, Land to Launch marketing, and Content marketing teams

+ Serve as a central point of coordination for SMS initiatives-tracking timelines, deliverables, owners, and dependencies

+ Support end-to-end project lifecycle management (intake → prioritization → execution → delivery → reporting)

+ Help establish and maintain standardized workflows, processes, and systems across SMS (e.g., , trackers, intake forms)

+ Proactively identify risks, gaps, or bottlenecks and escalate appropriately

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** Deal Pursuit Tracking & Sales Marketing Support*
* + Maintain and update deal pursuit tracking systems, ensuring accuracy, completeness, and visibility across the team

+ Support multiple active pursuits simultaneously through coordination of inputs, timelines, and deliverables

+ Assist with preparation and coordination of pitch materials, presentations, and executive-level content

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** Data, Reporting & Operational Insights*
* + Track and analyze team activity (e.g., deal pursuits, content production, project throughput) to provide visibility into performance and capacity

+ Support SMS leadership with reporting, dashboards, and executive-level summaries

+ Help maintain data consistency across tools, trackers, and knowledge bases

+ Identify opportunities to improve efficiency, prioritization, and resource allocation through data

+  
** Cross-Functional Coordination & BM&C Liaison*
* + Serve as a key liaison between SMS and the broader Brand, Marketing & Communications organization

+ Help coordinate integrated marketing efforts, ensuring SMS priorities align with broader campaigns, messaging, and initiatives

+ Facilitate communication and alignment across Integrated Marketing, Communications, Creative, and Events teams

+ Support execution of cross-functional initiatives that span marketing, development, sales, and community engagement

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** Team & Leadership Enablement*
* + Support the VP of Brand & Marketing and SMS leadership with organizing initiatives, priorities, and strategic ideas

+ Coordinate and manage team meetings, agendas, action items, and follow-ups

+ Help structure and prepare materials for leadership discussions, offsites, and executive presentations

+ Act as an operational "force multiplier" for leadership-turning ideas into actionable plans

BASIC QUALIFICATIONS

+ Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent professional experience

+ 3+ years of experience in marketing, project coordination, program management, or a related role within a cross-functional business environment

+ Demonstrated experience managing multiple projects simultaneously, including tracking timelines, deliverables, and stakeholders

+ Experience supporting cross-functional teams (e.g., marketing, sales, development, operations) and coordinating inputs across groups

+ Strong organizational and project management skills, with experience working in tools such as Excel, PowerPoint, and project management systems (e.g., , Smartsheet, or similar)

+ Ability to collect, organize, and maintain data sets, trackers, or reporting dashboards to support team operations and decision-making

+ Strong written and verbal communication skills, with the ability to clearly synthesize information and coordinate across stakeholders

+ Detail-oriented with…