Quality Assurance​/Quality Control Manager

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Full Time Technical Charlotte, NC, US

2 days ago Requisition

Salary Range: $ To $ Annually

Quality Assurance/Quality Control Manager

Eskola, LLC | Full-Time | $140,000–$160,000 (Based on Qualifications & Experience)

Eskola, LLC has been installing commercial and industrial roofing and waterproofing systems throughout the North and Southeastern U.S. since 1972. We are looking for a Quality Assurance/Quality Control Manager to build out our quality program from the ground up — partnering with Project Managers, Superintendents, and crews to catch issues early, protect warranty integrity, and strengthen relationships with the customers we serve.

This is a hands-on, standalone role reporting directly to our COO, with the opportunity to shape how quality is performed across the company as we grow.

What You Will Do

• Review project specs ahead of site visits and prioritize your caseload based on risk — GP exposure, complexity, and project history
• Partner with field teams on-site to coach toward manufacturer spec compliance and catch issues before they become callbacks
• Build our QA/QC manual, checklists, and standard operating procedures
• Serve as a trusted point of contact for owners and property managers throughout the project and beyond
• Train and mentor foremen, superintendents, and crews on installation quality standards
• Investigate warranty claims and leak calls to determine root cause and drive resolution
• Perform other duties and tasks as assigned to support business needs

What We Are Looking For

• 5+ years in commercial roofing and/or waterproofing, including 2+ years in a QA/QC, superintendent, or inspection role
• Strong knowledge of low-slope roofing and waterproofing systems and manufacturer warranty requirements
• Comfort building a program independently and managing a full caseload without a support team
• Willingness and ability to travel across multiple sites and states, covering Eskola's footprint in the Southeast, Southwest, and Central U.S.
• Strong communication skills — you're just as comfortable on a roof as you are talking through findings with a customer

Preferred Skills & Certifications

• GAF, Carlisle, Sika, or Firestone QA/QC certifications
• RRC/RRO designation, OSHA 30, or infrared thermography certification
• Experience with CenterPoint or similar construction management software

Why Join Eskola?

• Trade-specific training & room to grow within the company
• Medical (2 plans, including HDHP with HSA & company match)
• 401(K) with Company Matching
• Company-provided technology/equipment as needed
• Dental, Vision, Life, & Disability Insurance
• Paid Time Off

Eskola, LLC is an Equal Opportunity Employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, and are invited to voluntarily self-identify as an individual with a disability or protected veteran during the application process. Eskola, LLC will not discriminate against applicants or employees for discussing their compensation (41 CFR 60-1.35(c)).

This job posting reflects a summary of the role. A full, detailed job description is available upon request or hire.