Retail Sales And Merchandising Manager

Position: RETAIL SALES AND MERCHANDISING MANAGER
MICRO CENTER    is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

We are currently seeking self-motivated, results oriented  RETAIL SALES AND MERCHANDISING MANAGER .  At Micro Center, our core promise is to take care of our associates and customers—a commitment that continues to drive our success. If you’re energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation.

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MAJOR RESPONSIBILITIES –

Maintain orderly operation and safety of all areas of responsibility; ensure that sales policies and procedures are being properly carried out at the store level

Through sales floor leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy

Consistently achieve customer satisfaction, sales, productivity, payroll and expense goals

Ensure the execution of ad set and visual merchandising standards

Provide regular coaching and feedback to supervisors and ensure sales goals and results are communicated to all associates throughout the store

Review P&L statements with the General Manager on a monthly basis to identify areas of concern; recommend and implement sales improvement plans

Participate in and lead open and close procedures

Serve as manager-in-charge during absence of General Manager or other store managers

Manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory control

Manage staffing, orientation and training to ensure competent supervisors and associates are hired,  trained and scheduled to properly service our customers

Develop and coach supervisors and sales associates in all departments in the areas of product knowledge, solution selling, standard operating procedures and customer satisfaction

Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Store Manager when needed

Perform other duties and tasks as assigned

EDUCATION & EXPERIENCE:

5+ years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry

A college degree is preferred

Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service

Experience in human resources functions and capable of hiring, retaining and coaching qualified employees

Ability to execute corporate initiatives and analyze the competition

Physical requirements:

lift up to 50 lbs., stand for prolonged periods of time

Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates

401K Plan with Company Match

Employee Discount that includes a Friends & Family Discount Program

Tuition Reimbursement & Education Discounts

Paid Time Off for Regular Associates

Esteemed Vendor & Company Job Training

Career Advancement Opportunities

Why Micro Center

Our core promise is to  take care of our associates and our customers . That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the  Know Your Rights  notice from the Department of Labor.