Vertical Account Manager, Government & Education

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to drive lasting partnerships and growth with government and education clients? As a Vertical Account Manager, Government & Education at Spectrum Business, you will proactively manage a portfolio of enterprise accounts, protect and expand revenues and identify new opportunities for fiber-based solutions. By nurturing client relationships and delivering consultative service, you will help clients achieve their goals and strengthen Spectrum’s leadership in public sector communications.

• Proactively manage assigned enterprise accounts in government and education, focusing on fiber upsell opportunities and conversion from coax to fiber-based services
• Meet or exceed monthly revenue goals and sales quotas by conducting regular account reviews and face‑to‑face meetings to secure renewals and new business
• Hunt for new sales opportunities within the current account base, negotiating contracts and presenting customer‑centric solutions
• Serve as a customer advocate by resolving issues and ensuring satisfaction across all Spectrum departments
• Interface with internal teams through written and verbal communication to address client problems and questions
• Maintain and update internal databases with accurate client and contract information for regulatory tracking
• Establish and monitor procedures for account support and contract submission to regulatory agencies as needed
• Stay current on service pricing, procedures and sales promotions through completion of required training
• Attend sales meetings and training sessions to enhance skills and knowledge

• Office‑based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle

• High school diploma or equivalent from an accredited organization (GED)
• History of successful B2B selling with government and education
• Read, write, speak and understand English
• Proven cold calling, prospecting and contract negotiation skills with government and education clients
• Hunter mindset for securing new, renewed or amended contracts
• Ability to meet a $2,500 monthly revenue quota
• Strong presentation, verbal, written and interpersonal communication skills
• Ability to travel up to 30 percent of the time to assigned territories
• Valid and active State driver’s license with safe driving record

• Bachelor’s degree in a business‑related field or equivalent combination of education, training and experience
• 5+ years of strategic account sales or management experience
• 3+ years in State/Local Government or Education verticals
• 2+ years of outside telecommunications sales with a proven record of exceeding sales objectives, preferably selling data, voice or video solutions in the telecommunications B2B industry
• Proven ability selling data, voice, cloud or video solutions and premise‑based products
• Proficiency in Microsoft Word, Excel and Power Point
• Salesforce proficiency
• Aptitude for learning Spectrum’s product suite

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.