Assistant Manager - East Coast SCM Team

Glovis America, 3235 Satellite Blvd, Duluth, Georgia, United States of America

Posted Thursday, January 22, 2026 at 11:00 AM | Expires Saturday, August 1, 2026 at 9:59 AM

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers  needs by utilizing the latest information systems and advanced technologies.

The Assistant Manager - East Coast SCM Team 1 position will manage Inbound/Outbound traffic regarding transportation of auto parts into U.S. manufacturing plants (Related Vendors for Hyundai/Kia and Suppliers) with container moves. This role is responsible for managing shipments to minimize cost while maximizing profit for Glovis as well as to ensure that all customer inquiries are responded to promptly and professionally.

• Lead the Coordination of In/Outbound Operation Services
  • Accountable for maintaining profitable, cost-efficient operations and compliance with all company policies and procedures as well as any regulatory guidelines
  • Plan and monitor team of 2 to coordinate and monitor US inbound traffic regarding the transportation of auto parts with customers and provide assistance regarding documentation, inland deliveries, and customs related operations
  • Analyze the volume of inbound shipments by: managing daily ETA and tracking reports with customers, tracking/locating customer order statuses daily, distributing delivery schedules with up to 10 inland carriers, reporting supply chain interruptions to internal and external accounts, and supporting and maintain supply chain issues
  • Support insurance claims for cargo damage/accident/customer claims in related parties
  • Daily Coordination of Customer Inquiries
  • Monitor and support container moves
  • Coordinate urgent container deliveries to ensure production lines of the customers
  • Manage/control with operations, customers and truckers to minimize unnecessary costs
  • Prepare required documents including commercial invoices, etc as requested by the customer
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Manage the team to update Genisys system container history
• Manage Demurrage/Detention/Chassis Charge
  • According to contracted free time, monitor/alert customers for upcoming charges
  • Provide tracing reports to the customers to prevent/minimize cost
  • Manage team's demurrage/detention/chassis charges for all related customers, as well as disputing charges with ocean carriers
  • Coordinate Internal/External Communication to Enhance Operations
  • Coordinate with various departments:
    Finance and Accounting Teams for revenue, cost accruals, vendor/customer account set up and other inquiries
  • Outbound Logistics Team and customers for completion of urgent delivery orders in a timely fashion
  • Glovis IT Department for enhancing and maintaining Glovis's integrated logistic system, GENYSIS
  • Prepare Routine Reports and Provide Support to the Manager
  • Prepare Daily/Weekly/Monthly Report for the Manager
  • Other duties as assigned

$80,000 - 89,000 per year (Subject to Compensation Study Upon Candidate Selection)

• Medical Insurance
• Vision Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

* Benefits may vary by location. All benefits pursuant to Company policy

• Excellent written and verbal communication skills Required
• Intermediate-level…