Transportation Supervisor; Dispatcher

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This range is provided by Global Expedited Transportation Freight. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$48,000.00/yr - $65,000.00/yr

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Company Description

Global Expedited Transportation Freight Corp. (GET Freight) is a rapidly growing drayage and logistics provider based in Duluth, Georgia. With a fleet size of over 200 trucks and branch locations in multiple states, we are a key player in the transportation industry. Our focus on sustainability, innovation, and long-term growth sets us apart, and we are committed to building a future-ready fleet and infrastructure.

Role Description

This is a full-time on-site role for a Transportation Supervisor (Dispatcher) located in Duluth, GA. The role involves overseeing day-to-day operations, managing fleet logistics, coordinating with drivers, and ensuring compliance with DOT regulations. The Transportation Supervisor will also be responsible for maintaining high standards of customer service and supporting the operational team.

Responsibilities & Essential Functions:

Primary

• Excellent communication skills to collaborate with others under any type of condition
• Scheduling drivers to make freight deliveries or collect shipments and packages
• Communicating with customers about freight details, delivery or pickup times, and special handling requests
• Receive, update and process delivery order and customer order- /change location and appointment time if needed
• Planning pre-determined routes and accommodating route changes as needed
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
• Monitor the location of the fleet utilizing tracking system (ELD devices) and/or call drivers to check on them as needed
• Receive emergency and non-emergency calls and record significant information
• Check estimated discharge time of containers still on vessel
• Create Inbound & Outbound PIN for each drivers for port transactions: outgate and ingate containers from and to the port
• Manage all assets - trucks, chassis and containers
• Assist drivers having issues on the truck and/or chassis on the road

Secondary

• EIR ticket preparation and collection
• Safety monitoring report: daily
• Settlement report and settlement sheet collection
• Check driver's attendance/performance
• Work with accounting team for invoices /chassis fee/
• Make invoice for owner authorities
• Arrange backhaul pick up drivers
• Update export container information: seal#, booking#, cut off time, early return date
• TWIC card, badge and truck registration
• Handling new drivers, explain their job scope and send detail information via email
• Send chassis repair report as safety team requested
• Send container release requests to GPA

Qualifications

• Supervisory Skills and Fleet Management experience
• Knowledge of DOT Regulations
• Excellent Communication and Customer Service skills
• Experience in the Trucking or Transportation industry
• Ability to problem solve and make quick decisions
• Strong organizational and leadership skills
• Experience using transportation management systems is a plus
• Bachelor's degree in Logistics, Supply Chain Management, or related field preferred

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Management and Manufacturing
• Industries Truck Transportation

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