OTR Brokerage Operations Specialist

OTR Brokerage Operations Specialist

Duluth, GA

• Fleet Dispatching & Routing

  • Assign freight to OTR drivers based on equipment availability, driver Hours of Service (HOS), and customer priorities.

  • Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment.

  Real-Time Operational Monitoring

  • Monitor and track shipments through TMS (Transportation Management Systems) and ELD (Electronic Logging Devices) to maintain on-time performance.

  • Proactively identify and address potential disruptions such as weather, traffic congestion, or mechanical issues, implementing contingency plans as needed.

  • Provide timely and accurate status updates to customers and internal sales teams.

  Relationship Management & Communication

  • Serve as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments.

  • Negotiate rates and secure capacity with third-party carriers or brokers when additional coverage is required.

• Experience:
  
  Entry level to 5 years of experience (OTR, Logistics, Freight Forwarding experience preferred).
• Education:
  
  Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Technical
  
  Skills:
  
  Proficiency in transportation management systems (TMS) and Microsoft Office applications.
• Work Schedule Flexibility:
  Ability to work weekends as required based on business needs and workload.