OTR Brokerage Operations Specialist

Responsibilities

• Assign freight to OTR drivers based on equipment availability, driver hours of service, and customer priorities.
• Coordinate pickup and delivery appointments with shippers and receivers to ensure schedule alignment.
• Monitor and track shipments through TMS and ELD, maintaining on‑time performance and proactively addressing disruptions such as weather, traffic congestion, or mechanical issues; implement contingency plans as needed.
• Provide timely and accurate status updates to customers and internal sales teams.
• Serve as the primary point of contact and advocate for OTR drivers, supporting roadside issues, route planning, and schedule adjustments.
• Negotiate rates and secure capacity with third‑party carriers or brokers when additional coverage is required.

• Experience:
  
  entry level to 5 years in OTR, logistics, or freight forwarding (preferred).
• Education:
  
  bachelor’s degree in supply chain management, logistics, business administration, or a related field.
• Technical skills: proficiency in transportation management systems and Microsoft Office applications.
• Work schedule flexibility: ability to work weekends as required based on business needs and workload.

Geniezip USA, LLC. is an equal opportunity employer and complies with all applicable EEO and VEVRAA regulations. We do not discriminate on the basis of any protected group status.