Senior Freight Forwarding Analyst Job Duluth area,Georgia USA,Transportation

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America strives to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customer's needs using the latest information systems and advanced technologies.

Summary

The Senior Analyst, East Coast SCM Team 2 position will be responsible for freight forwarding operations. Primary duties of this role will include customer relations, coordinating ocean services, air import and export services, inland freight services, warehouse and distribution services, updating database systems, operational reporting to the Manager, and ad-hoc project support.

Responsibilities

Inbound & Outbound Freight Forwarding Daily Operations Support
Work with various clients, vendors, agents, and airlines to process import/export shipments accordingly
Populate and update systems and track shipments
Monitor and support freight moves with carriers and inland freight providers
Prepare required shipping documents including BL, AWB's, POD's, Delivery Orders, Authority make entry, truck bills, etc
Develop knowledge of all modes of transportations
Daily Coordination with Customers and Agents
Provide assistance with customer/agents inquiries
Monitor inbound/outbound shipments for timely release, pick ups and deliveries
Handle customer shipment routing requests, and assign approved service provider for transportation based on carrier matrix and other factors
Ensure carriers, vendors compliance with customer requirements
Customer Service
Prepare required documents including commercial invoices, etc as requested by the customer
Maintaining a positive, empathetic and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels

Compensation Range

$55,000 - $65,000 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits Of Working At GLOVIS America Inc.

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy

Skills & Qualifications

Excellent written and verbal communication skills Required
Intermediate-level of MS Excel Required
Problem-solving and critical thinking ability Required
Detail oriented Required
Experience with MS Word, MS Outlook, and MS PowerPoint Required
Self-starter that can operate under minimal supervision Required

Education & Experience

High School Diploma/G.E.D Required
Bachelor's Degree Preferred
2-5 Years of Direct Experience in Freight Forwarding, Logistics, Supply Chain Management, Customer Service Required

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Carry/lift a maximum of 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and…