Student Accounts Counselor

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Full Time College of St. Scholastica, Inc., Duluth, MN, US

2 days ago Requisition

Salary Range: $40,173.00 To $52,225.00 Annually

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate’s experience, knowledge, skills, abilities, FTE, number of months worked, as well as internal equity among our team.

Job Summary:

• Process timely and accurate student account billing functions, including third-party billing and processing student refunds.
• Manage and support student payment plans.
• Contribute to a positive student experience by providing prompt and professional customer service.
• Complete regular general ledger account reconciliations.
• Review and analyze account transactions for discrepancies and errors.
• Perform necessary research to resolve outstanding and unreconciled transactions.
• Provide, maintain, and review required documentation for audit compliance.
• Monitor electronic banking activity for returned student payments and refunds to ensure timely posting of transactions into the general ledger.
• Prepare and post journal vouchers.
• Work with colleagues across departments to resolve student account billing questions and issues.
• Provide timely and accurate information to support reporting and information requests.
• Ensure compliance with institutional procedures and policies and all regulations.
• Provide functional support for accounts receivable activities as needed.
• Perform financial research and analysis projects as directed and compose reports and recommendations as requested.
• Assist the Finance department with processing activities as needed and provide administrative support as required.
• Assist with financial audits to ensure accurate financial statements and adherence to generally accepted accounting principles; organize and analyze audit schedules and records for accuracy and adherence to accounting standards.
• Contribute to the efficiency and effectiveness of the department's service to its customers by offering suggestions and actively participating as a member of work teams.

Key Result & Responsibility:

Required Qualifications:

• Two (2) years of college-level coursework in accounting or a related field AND three (3) years of accounting-related experience; OR an equivalent combination of applicable work experience.
• Knowledge of principles and practices of accounting and auditing financial documentation and transactions.
• Ability to perform technical, specialized, and complex financial support work.
• Ability to read, comprehend, and explain policies and procedures.
• Capability to perform independent research and analysis to resolve issues.
• Maintain accurate financial records and prepare accurate and timely reports.
• Ability to organize work, multitask, identify and set priorities, and meet deadlines.

Preferred Qualifications:

• Bachelor’s Degree in Accounting.
• Experience in higher education working in student accounts/Bursar’s Office.
• Experience with Ellucian BANNER or a similar student information system.
• Experience working in a customer service environment.
• Ability to utilize tact, discretion, and independent judgment within established guidelines.
• Ability to take a leadership role, demonstrate initiative, and solve problems effectively.
• Proficient in solving problems and processing anomaly transactions.
• Experience with Microsoft Office and Google Suite applications.
• Effective communication skills in both oral and written forms.
• Ability to contribute effectively to the accomplishment of team goals, objectives, and activities.
• Experience interacting successfully with diverse individuals from various backgrounds. –

Required Certificates, Licenses, and Registrations:

• Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation