Shipping Office Assistant
Listed on 2026-02-24
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Administrative/Clerical
Office Administrator/ Coordinator
Overview
Duluth, MN
Sofidel America of Duluth is currently seeking a Shipping-Office Assistant (SOA). Local candidates in the area for a long-term role in a stable environment are preferred. Your expertise will make you an important part of our team.
Sofidel America is a subsidiary of the Sofidel Group, one of the leading manufacturers of paper for hygienic and domestic use worldwide. Established in 2012, Sofidel America is headquartered in Horsham, PA and operates manufacturing plants in six additional states (Florida, Wisconsin, Nevada, Oklahoma, Ohio, and Mississippi). The Sofidel Group has subsidiaries in 12 countries – Italy, Spain, the UK, France, Belgium, Germany, Sweden, Poland, Hungary, Greece, Romania, and the U.S.
- with more than 6,500 employees.
- Check in inbound and outbound drivers by verifying identification and pickup information, recording arrivals in the logbook, and assigning dock doors.
- Perform accurate data entry in SAP upon completion of loading, bill orders accordingly, and ensure completed shipping paperwork is placed in the appropriate trailer.
- Communicate carrier estimated times of arrival and scheduling updates with the Transportation Office Assistant (TOA).
- Prepare and generate shipping labels for all small-package shipments.
- Coordinate and communicate with internal departments outside of Transportation to support delivery and shipping requirements.
- Monitor and respond to emails in a timely manner; scan, file, and maintain shipping documentation; print orders for the following day; and promptly communicate operational issues to the appropriate department or supervisor.
- High School Diploma required;
Associate’s degree a plus - Minimum 3 years of proven experience as a shipping and receiving admin/clerk or similar position
- Knowledge of HACCP & OSHA standards
- Knowledge in SAP and MS Office
- Excellent organizational skills
- Great communication and interpersonal abilities
To perform this job successfully, an individual must be able to learn and perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Physical DemandsLift/Carry Requirements: Stand (Occasionally) 10 lbs. or less;
Walk (Occasionally) 11-20 lbs.;
Sit (Frequently) 21-50 lbs.;
Handling/Fingering (Constantly) 51-100 lbs.;
Reach Outward (Constantly) over 100 lbs. is Not Applicable;
Reach Above Shoulder (Occasionally);
Push/Pull, Climb, Crawl, Squat or Kneel, Bend – various levels as described.
Other
Physical Requirements:
Vision (Near, Distance, Color, Peripheral, Depth Perception);
Sense of Sound and touch.
PPE is required in plant and warehouse areas. PPE includes safety shoes, eye and ear protection, reflective vests, and hairnets or hats, along with any other necessary protection. Temperatures in the plant/warehouse can vary; exposure to paper dust and noise requiring hearing protection.
EEO and AccommodationEEO Statement: Sofidel America is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, and comply with all applicable laws.
ADA Statement for Accommodation: Sofidel America provides reasonable accommodations for applicants with disabilities.
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